Please choose your items carefully as we do not offer exchanges or returns for change of mind or for any items that have been bought at a discounted or SALE price.

If there is a fault with the product please contact us at willowandhudson@gmail.com within 7 days of receiving your item to notify us of an intended return or exchange, and we can help you with the process. 

We will happily replace the product (stock allowing) free of charge or provide a full refund. All goods must arrive back to Willow+Hudson in their original condition with the original labels and tags attached. Any goods that have been damaged or altered from their original condition are not eligible for return. We recommend obtaining tracking on your return parcel and keeping a copy of your receipt or proof of shipment, as we cannot process a return without physical goods or proof of delivery. We aim to process returns within 3 to 5 business days of your order arriving back to us.